Contract Overview
HealthTrust Europe’s (HTE’s) Enterprise Solutions for End to-End ICT (ESEE ICT Solutions 2024) public sector Framework Agreement has been designed to bring you Original Equipment Manufacturer (OEM) goods and services to provide a cost-effective and simple, direct route to market for your ICT requirements.
The Framework provides access a range of purchase options and value add benefits including:
Storage and Logistics
Configuration
Finance
Device as a Service (DaaS)
Leasing
Enabling Participating Members to update their OEM ICT estate to best meet their individual needs or the needs of their overarching organisation.
The Framework, awarded to Dell Corporation Limited is arranged over just one Lot, across categories to provide the broadest scope, for managing your requirements. The Framework Agreement gives direct access to the procurement, delivery, and management of complete Dell solutions.
The single lot Framework covers Enterprise Solutions for end-to-end ICT, including:
Hardware
Software
Programs
Applications
Hosted Services
Security
Technology Assisted Services including Digitisation and
Digitalisation Services
Computer Science
Associated Goods and Services
Social Value Requirements
– Free to use and easy access
– End-to-end ICT OEM ICT solutions (wide scope)
– Unrivalled direct access to a market-leading
– OEM ICT technology group
– Direct award contract to Dell
– Market-leading pricing direct from the OEM
– Internationally renowned Supplier
– Pre-agreed ICT specific terms for hardware, software, and services
– Robust Call off Contract and associated documentation
– Value added ICT service wrap around to improve service delivery
– Dedicated Dell Account Manager
– Online ordering portal (where required)
– Time and operational resource efficiencies and cost saving benefits enable faster
resource resolution.
– Leverage Framework spend for savings – whether you are an individual school or a
large public sector body you access the same savings.
Dell Hardware
Client Devices
Security Hardware
Data Storage Solutions
Digital Technology Devices
Enterprise Servers
Housing and Power
Networking Solutions
Peripherals
Software
Cloud Service and Solutions
Operating Software, Programmes
and Applications
Software Support/ Maintenance
Services, Security Software
Software Deployment
Software Training
Services
Stockholding
Logistics
Configuration
Installation
Logistics
D-a-a-S
Support and Maintenance
Deployments
The Framework Agreement was procured in accordance with Public Contract Regulations and offers a compliant route to market, whereby minimal resource is required. Due to the Framework Agreement being Sole Source, Participating Members/Authorities can Direct Award to Dell.
This Framework allows ‘Dell Direct customers’ to continue their direct relationship with their chosen OEM brand.
Participating Members/Authorities can conduct a direct award through putting in place a Call off Contract or raising a PO under the terms of the Framework Agreement.
Any Call off Contract put in place must utilise the HTE Call off Contract specific to this Framework Agreement, please contact customercare@htepg.com or your Dell Representative for a copy of this.
How can you access the Framework?
This contract is free to use, and providers can be awarded directly. Contact the Customer Care team on telephone 0845 887 5000 or email customercare@htepg.com to arrange participation in the Framework.
Our experienced Account Management team and ICT Portfolio Leads will help you establish the most relevant procurement process and offer further guidance. For information on our full framework category portfolio, please visit www.healthtrusteurope.com.
Customer Access Agreement Forms
The simple participation process takes only a few minutes, and you can then start transacting easily with our market leading Suppliers. Sign our Customer Access Agreement form to be granted immediate access to the Framework Agreement.
This can be self-served and signed via the Unified Hub (The Unified Hub allows customers to quickly and easily access their procurement information and documents in real-time. With one login, customers can access all the information they need to manage their contracts and procurement from one place. This includes a comprehensive view of their contracts, up-to-date documents and agreements, and a range of other Applications and Services.)
You only need to request participation once, and then access to the Framework will last for the entire life of the Framework Agreement.
